Effective Date: June 5, 2025
Welcome to the xMonks Referral Platform ("Service", "Platform"), operated by xMonks ("xMonks", "we", "us", or "our"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service, accessible via our website (including xmonks.com) and related applications.
Your privacy is critically important to us. We are committed to protecting your personal data and handling it transparently and responsibly, in accordance with applicable data protection laws.
1. Information We Collect
We collect information that you provide directly to us when you use our Service. The types of personal information we may collect include:
- Account Information: When you register for an account, we collect your name, email address, and password. This information is used to create and manage your account, and to communicate with you.
- Profile Information: You may choose to provide additional information for your profile, such as a profile photo, phone number, and company/designation. This is used to personalize your experience.
- Referral Information: We collect information related to your referral activities, including your unique referral code and details of referrals you make. This is essential for the functioning of the referral program.
- Banking Details: To process referral payouts, we collect banking information such as account holder name, IFSC code, and account number. This information is used *solely* for payout purposes.
- Communications: If you contact us directly (e.g., via email to support@xmonks.com), we may receive additional information about you such as your name, email address, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.
- Usage Data: We may automatically collect certain information when you access and use the Service, such as your IP address, browser type, operating system, access times, and pages viewed. This helps us understand how our Service is used and to improve it.
2. How We Use Your Information
We use the information we collect for various purposes, grounded in the principle of using your data only for the reasons it was provided or for closely related purposes:
- To provide, operate, and maintain our Service.
- To manage your account, including processing your registration and verifying your identity.
- To process and manage your referrals and calculate your earnings.
- To facilitate payouts of earned referral commissions to your provided banking details.
- To communicate with you, including responding to your comments, questions, and requests, providing customer service and support, and sending you technical notices, updates, security alerts, and administrative messages.
- To personalize and improve your experience on the Platform.
- To monitor and analyze trends, usage, and activities in connection with our Service.
- To detect, prevent, and address technical issues, fraud, or other prohibited or illegal activities.
- To comply with legal obligations.
Purpose Limitation: We are firm believers in data minimization and purpose limitation. We only collect the personal information necessary to provide and improve our Service to you, and we use it strictly for the purposes outlined in this policy or as disclosed to you at the time of collection.
3. Sharing and Disclosure of Information
We do not sell your personal data. We do not share your personal information with third parties for their marketing purposes.
We may share your information in the following limited circumstances:
- Service Providers: We may share information with third-party vendors and service providers who perform services on our behalf, such as payment processors for payouts, cloud hosting providers, and analytics providers. These service providers are contractually obligated to protect your data and are restricted from using your personal information for any other purpose.
- Legal Requirements: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to comply with a legal obligation, protect and defend our rights or property, prevent fraud, act in urgent circumstances to protect the personal safety of users of the Service or the public, or protect against legal liability.
- Business Transfers: In the event of a merger, acquisition, reorganization, bankruptcy, or other similar event, your information may be transferred as part of the transaction, subject to standard confidentiality arrangements.
4. Data Security
We implement a variety of security measures designed to protect the security of your personal information, both online and offline. For example, banking details are handled with enhanced security protocols. However, please remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
5. Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, for as long as your account is active, or as needed to provide you with the Service. We will also retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
6. Your Data Protection Rights
Depending on your location, you may have certain rights regarding your personal information, such as the right to access, correct, update, or request deletion of your personal information. If you wish to exercise any of these rights, please contact us at support@xmonks.com.
7. Children's Privacy
Our Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that a child under 18 has provided us with personal information, we will take steps to delete such information.
8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
9. Contact Us
If you have any questions about this Privacy Policy, or our data practices, please contact us: